Refund policy

Return Policy

We want you to love your purchase! If you’re not completely satisfied, you can return your item for store credit or exchange it for a different size within 14 days of delivery.

To be eligible for a return or exchange:

• Items must be unworn, unwashed, and in their original condition with tags attached.

• All returns are subject to inspection before store credit or exchange is issued.

• Store credit will be provided via digital gift card once your return is processed.

Please note:

• We do not offer refunds to the original form of payment.

• Customers are responsible for $5 flat Return fee unless the item arrived damaged or incorrect.

For questions or to start a return, please contact us at Customerservice@alayofficial.com